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Testimonials
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .- In reference to your large order of lanyards, we had to approve the artwork because this is a rush and we were unable to get a hold of you. Excellent!!!.... Thank you for all of your help pushing this through! Regards
- Good morning, Candie! Just wanted to let you know that we received the teardrop awards in time, and presented them to our group on Tuesday. They turned out great and everyone loved them! Thank you so much for all your help. Please let your art department and Angelica know what a wonderful job they did. We really appreciate it!
- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- Candy, I just wanted to thank you again for everything. I have to say because of you I will continue to use Garrett Specialties for all my campaign needs. Hopefully, that will be for a long time coming ( praying I win in November ). You have been a pleasure to work with. Thank you again.
- Just wanted to let you know I received the items and they look great! I am not happy with a place I used for giveaways in the past, so will be happy to check out your items when we next need things. We are not a big company, so we do not do large amounts, but based on my experience with you, We welcome the opportunity to try you again.
- Hi Nicole, Thank you for your help in expediting the process of getting our umbrellas. We got them today and LOVE them! We will definitely keep Garrett Specialties in mind for the next time (and there WILL be more) we need a customized product. Thanks again!
- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
- I would like to complement the professional service I received from Garrett Specialties. I spoke with Kim, Tracy and Nikki and they were all very helpful. Each person knew my order. I was walked through every step and my questions were answered in a friendly knowledgeable way. I am the head of the promotions division for my company and rest assured Garrett Specialties is number One.
- Your Customer service department is unbeatable. I was actually able to get a live person who could answer my questions regarding giveaways for our trade show. Great Service!!
- Thanks for your follow-up, Kim. This is our first time ordering from Garrett (we usually order pens from
- Dear Service Department, I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
Best regards,
- Rachel, we received the hard hat keychains today. They look great! We
- Candee, I wanted to follow-up with you about the knife that you helped us find as a giveaway for our guys at our Men
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow. Thanks for all your help, .
- Hey, we just got the order and are pleased. Thank you for good service, a charming voice with whom to speak (Rachel), and prompt delivery. .
- THE RULERS ARRIVED TODAY. THEY LOOK GREAT! THANKS FOR EXPEDITING THIS ORDER.
- Thank you so much for your help. The boxes were just delivered to me this afternoon. Your Customer Service is phenomenal!
- I just wanted to take a moment to praise everyone at Garrett Specialties for the wonderful job you all do! I have been ordering from Garrett Specialties for well over three years, and every experience has been fantastic. I discovered Garrett Specialties while looking for corporate gifts for our company, I have never been so impressed with an on line company. Your great service well ...it doesn't happen much these days. Thank you again
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!



