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Testimonials
- I received the pens today and am COMPLETELY pleased; what a wonderful item. Thank you for getting them to me on-time. .- This is the first time I have place an order with your company. I must say that I am very impressed with your communication during the processing of my order. I am confident that the outcome will be excellent and have felt well informed about the progress my order was making.I own a business and can say this TLC approach went a long way with me!
- This note is a "double dog thank you" for your extra detail and attention put forth towards my recent bracelet order. The bracelets were a hit for both adults and children alike. I was so proud to donate them. If not for you and the other girls help, the huge success wouldn't of been possible. Ultimately, the vote went in the direction we needed!
- We just received AFS blankets from your company- people liked them Good job!
- I wanted to thank you for the order we received. It looks great! Plus, the order arrived on the 4th to the hotel and everything went just fine. Thanks again and we look forward to purchasing from you in the future .
- I received my package today with the Golf Backpacks and was surprised at how large they are and am so satisfied! Thank you for these ease of ordering and quality of the product. Sincerely,
- Please proceed with layout number one. It looks great. Thank you for going the extra mile to ensure we are pleased with it.
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
- Hey, we just got the order and are pleased. Thank you for good service, a charming voice with whom to speak (Rachel), and prompt delivery. .
- Just got the shipment. The can holders look wonderful! Thank you for the great service! I will definitely recommend your company to others here.
- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
- Thanks for fulfulling my order. Everything came as expected, it was a pleasure. Thanks.
- Thank you. Your website is fantastic... kudos to the creator. It is about as "user friendly" as one could expect. You have my loyalty to buying from you vs. other promotional product companies. Your customer service is Not just friendly, but very knowledgeable and helpful too. There is no doubt you have the best prices anywhere, .
- We are very happy with the customer service from your company. Our sales rep was very prompt and helpful. Every time I called the toll free number we received quick service. The process from ordering to approving the proof to receiving the pens was so easy! And we can't believe how quickly we got our pens, we weren't expecting them for a couple more weeks. The product is great and sooo funny! Our clients will love them!
- Your Customer service department is unbeatable. I was actually able to get a live person who could answer my questions regarding giveaways for our trade show. Great Service!!
- I just wanted to say THANK YOU for our CD cases. Not only did they come out fantastic but were delivered prior to schedule. It has been delightful to deal with your company and look forward to doing additional business in the future.
- Good Morning, We received this order and they went over astoundingly well at our event. We would like to reorder 500 of each item. Please send me a price quote so that I can get it approved for purchase. Thank you so much for your help!
- Dear Garrett Specialties, I just received the order of pens I placed at the end of last week and I wanted to write to inform you how pleased I am. I was working with Nicole the whole time and she was nothing other than helpful. I felt very taken care of throughout the entire process. In addition I was a little uneasy about the inexpensive price of the pens we ordered because other websites had the same pens for twice as much. However, the quality was entirely uncompromised and the entire transaction was a pleasure. I will certainly be reordering from you in the future. The pens looked even better than what I had expected. The color was perfect and the writing ability of the pen was even better than what I had imagined for such an inexpensive product. Thank you so much. Sincerely,
- Thank you so much for getting the pens to me in time. They are nice and the CEO is impressed with the quality of the items that we ordered. I will be looking into ordering more things that will be used for special events.
- Very impressed by your extremely fast service. Thank you!
