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Testimonials
- Thanks for working with us to expedite our order! Blessings,- Thank you for your response and I appreciate the promptness. The only reason I inquired at all was because on the order page under Order Status, it stated Hold. But this clears it up and I'm sure I either read it wrong or it hasn't upgraded yet. I knew it was originally put on hold due to the first color choice not being available and I thought we had resolved it. It is great to know that it has indeed been resolved. It all sounds wonderful. I can't wait to see them and 9/18/08 is more than acceptable. And if it counts for anything, I really think your company has wonderful customer service representatives. After our order yesterday, we were promptly informed of the difficulty regarding the color and then the phone calls. I believe Garrett Specialties ranks high in the old belief of the Customer comes first. Kudos. .
- I received your phone message and wish to apologize for not getting back in touch with you sooner. This has been a very busy time of year for all of us. That being said let me say the wording we requested on the handle is good we won't require anything else. Secondly, time of shipment, any time through the middle of January is ok with us as we still have some left to hand out. Thirdly, I wish to thank you so much for being part of "OUR" team. You've always been so helpful, followed up where needed and communicated in a professional way. Everything we've received from you has been a quality product and with the quantity needed and quickly handled. Knowing this expect us to continue doing business with you this coming year. In closing we wish you all of your staff a Happy and Safe Holiday Season, from my steering team and myself here at Main Station, Merry Christmas and Happy New Year. .
- Very impressed by your extremely fast service. Thank you!
- Dear Service Department, I just had to write and tell you what a HUGE hit your Santa Stress Balls were with our client. We ordered the stress balls as a giveaway for the holidays for our clients customers. They LOVED them.....we have pictures posted on their home page and everyone just loved the giveaway. I appreciate your prompt service and the great product. Many thanks for your help.....Happy Holidays !
Best regards,
- Our order was received this morning. You did a nice job. The color was close to what we wanted and the lettering was very sharp and stands out. We'll keep this item in mind for our next tradeshow. Thanks for all your help, .
- Hello Tracy~ I am thinking you will be happy when this order is completed and I am done bugging you! Anyway, Thank you again for all you help! You are wonderful!
- Thanks for your follow-up, Kim. This is our first time ordering from Garrett (we usually order pens from
- Hi Arleen This is my first time ordering merchandise from Garrett Specialties. I will be attending a trade show June 9th and wanted to have something light hearted to give clients. Researching different promotional items I decided on going with the goofy series of pens from Points of Light MFG. There were two distributors I decided to do business with, Garrett was one of them. I picked two companies because one can never tell how things will turn out and since I had such a tight deadline to work with I wanted to have two separate options to go with. Since placing my order with Garrett and the other company I am now of the opinion that Garrett is the better choice. This is directly attributed to the excellent customer service I have been receiving from Candie and the initial help I received from Nicol. Candie has been a tremendous pleasure to work with. My order is small but Candie has treated me like I am a large repeat customer. I can not say the same for the other company. Due to how Candie has been treating me, I will look forward to doing additional business with Garrett Specialties. Sincerely,
- Thank you for the info....I await the proof email. By the way...I LOVE your proofing method! Doing it online on your website is very effective and fast - much better than using a fax. .
- This note is to express my gratitude for all your help in getting my material to us on time. The pens and ID cases were a big hit. Thanks again. Garrett Specialties will be on my "A=List".
- Thanks again Garrett Specialties. We are grateful for the adverting specialty item we chose. You were such a big help!!
- Rec'd. They look fantastic. Thank you for everything
- THE RULERS ARRIVED TODAY. THEY LOOK GREAT! THANKS FOR EXPEDITING THIS ORDER.
- I wanted to write to thank you for everything. I received the water bottles that I ordered for our elementary school today and I am very satisfied. In fact, I am extremely happy with the whole process. Everyone I dealt with was so nice and helpful and my product arrived right on schedule. You will be the first place I go next time we need something. Thank you again! .
- Hi. I just wanted to thank you for the EXTRAORDINARILY quick service we received on a recent order. I had a tracking number to check on the delivery. I knew the status of my order every step of the way Thank you for your speedy delivery which allowed our giveaways not to be late! THANKS!
- Thank you for the beautiful pens. My percetion of "give-away" pens was that they typically are poor quality-you changed my mind. The leather-bound maps we pruchased are also excellent quality and have been very well received by our clients and prospects. I look forward to doing more business with you.
- Our golf outing was a success thanks to Garrett Specialties. The golf towel cleaner was a hit. You always come up with great suggestions. Please call me, we are ready for the next promotion.
- Great job! The order arrived today and the Pet Scoops are great! Please extend my appreciation to the staff-they have been a pleasure to work with.
- Thank you for all your efforts!!! The bags arrived today and I love them. Scott - the color is fabulous!! You were right in your choice. Thanks to all once again.
